Terms and conditions: The terms for using this website.
How you may use studioxii.co.uk, and what you can and cannot rely on.
Last updated
These terms cover your use of studioxii.co.uk, which is run by Studio X11 Ltd, trading as Studio Twelve UK (“we”, “us”). By using the website you agree to them. If you do not agree, please do not use it.
About us
This website is run by Studio X11 Ltd, trading as Studio Twelve UK, based in Portsmouth, United Kingdom (company number 14445483). You can reach us at hello@studioxii.co.uk or on 02394 387336.
Using the website
You may use the website to find out about us, see our work and get in touch. You must not:
- use it in any way that is unlawful or that harms others;
- try to gain access to private areas, other people’s information or our systems without permission;
- send anything harmful, including viruses or code meant to disrupt the website;
- overload the website or collect its content automatically in a way that interferes with it; or
- use the forms to send spam or content that is false, abusive or that you have no right to send.
Our services and this website
The information on this website about our services, plans and prices is a guide. The services, price and terms for your project are set out in the agreement you sign with us, and if anything here differs from that agreement, the agreement applies.
We try to keep the website accurate and up to date, but we do not promise that every page is complete or current at every moment.
No promise of results
We describe what websites, search engine optimisation, advertising and direct booking can do. Results depend on many things we do not control, including demand, pricing, competition, your properties and the work done to attract visitors. Nothing on this website is a promise or guarantee of bookings, revenue, rankings or traffic.
Client areas
Onboarding, website planning and similar pages are for our clients only. You sign in with the email address you gave us, and it must be verified. You must keep your sign-in details to yourself, tell us if you think someone else has used them, and make sure the information you enter is accurate and that you have the right to give it to us.
We may suspend or remove access if these terms are broken or if we reasonably think an account is being misused.
Information you send us
Please send us only what we need. Do not send sensitive personal information, such as health details, through the forms. We use what you send as set out in our privacy policy.
Our content and other people’s
The design, text, graphics, code and brand of this website belong to us or are used with permission. You may view the website and print or save pages for your own use in considering our services, but you must not copy, republish or sell its content without our written permission.
Our portfolio shows websites we have built for clients. The names, logos, screenshots and content of those websites belong to their owners and are shown to illustrate our work.
Other websites and services
This website links to and embeds services run by others, for example Airbnb, Calendly, ClickUp, Trustpilot and social media. We do not control them and are not responsible for their content or how they handle information.
Articles and guides on this website are general information. They are not legal, financial or other professional advice, and you should take advice that fits your own circumstances.
Availability
We do not promise that the website will always be available or free from errors. We may change, suspend or remove any part of it at any time.
Our responsibility to you
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that the law does not allow us to limit.
Subject to that, and as far as the law allows, we are not responsible for loss that you could not reasonably have expected as a result of using this website, or for loss of profit, revenue, business or data. The website and its content are provided as they are. If you are a consumer, your legal rights are not affected by these terms.
Privacy and cookies
How we use personal information, and how cookies and similar technologies work on this website, is explained in our privacy policy.
Changes to these terms
We may update these terms from time to time. The date at the top shows when they were last updated, and using the website after a change means you accept the new version.
Governing law
These terms, and any dispute about them or this website, are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, although if you are a consumer living elsewhere in the United Kingdom you may also have the right to go to the courts there.
Contact us
Questions about these terms: hello@studioxii.co.uk or 02394 387336.